Terms of Use

1. The service

Leron provides AI workflow agents and related services for UK businesses, including customer enquiry handling, scheduling, communication support, and AI-assisted operational workflows. We may change, improve, suspend, or discontinue parts of the service from time to time.

2. Eligibility and accounts

You must be legally capable of entering into a binding agreement to use Leron. You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account. You agree to provide accurate information and to keep your account details reasonably up to date.

3. Acceptable use

You agree to use Leron only for lawful purposes and in accordance with these Terms. You must not:

• Use the service in a way that violates applicable law or regulation.
• Interfere with or disrupt the integrity, security, or operation of the service.
• Attempt to gain unauthorised access to accounts, systems, or data.
• Upload, transmit, or submit malicious code, harmful content, or abusive material.
• Use the service to infringe intellectual property, privacy, confidentiality, or other rights.
• Misrepresent your identity or your affiliation with a person or business.
• Use automated means to scrape, overload, or abuse the service except as expressly permitted by us.

4. Your content and business data

You retain ownership of the content and business information you submit to Leron, subject to the rights needed for us to operate the service. You grant Leron a non-exclusive, worldwide, limited licence to host, store, process, reproduce, and transmit your submitted content solely as needed to provide, maintain, secure, improve, and support the service.

You are responsible for ensuring that you have the necessary rights and permissions to submit any customer information, job information, photos, screenshots, recordings, messages, or other content you provide through Leron.

5. AI-assisted features

Leron may provide AI-assisted or automated features, including dictation, transcription, generation, summarisation, workflow support, or other assistance. These features may produce incomplete, inaccurate, or unsuitable outputs and should be reviewed by a human before being relied upon in professional, legal, safety-critical, financial, or customer-facing contexts.

You remain responsible for verifying quotes, invoices, schedules, reports, customer communications, and any other output generated or assisted by the service before using or sending it.

6. Subscriptions, billing, and payments

Some parts of Leron may require a paid subscription or other fees. If you subscribe to a paid plan, you agree to pay applicable charges, taxes, and renewal fees in accordance with the pricing and billing terms presented at the time of purchase. Billing and payment processing may be handled by third-party processors.

Unless otherwise stated, subscriptions may renew automatically until cancelled. You are responsible for managing your subscription and cancellation settings. Fees already paid are non-refundable except where required by law or expressly stated by us.

7. Availability and changes

We aim to provide a reliable service, but we do not guarantee that Leron will always be available, uninterrupted, error-free, or suitable for every workflow. Features may change over time, and access may be affected by maintenance, outages, provider dependencies, device compatibility, or circumstances outside our control.

8. Third-party services

Leron may rely on or integrate with third-party providers for hosting, authentication, analytics, communications, payments, AI processing, calendar functionality, and related infrastructure. Your use of third-party services may also be subject to their terms and policies, and we are not responsible for the independent acts or omissions of those third parties.

9. Intellectual property

Leron and its associated software, branding, design, content, and materials are owned by Leron or its licensors and are protected by intellectual property laws. Except for the limited right to use the service in accordance with these Terms, no licence or ownership right is granted to you.

10. Feedback

If you provide suggestions, ideas, or feedback about Leron, we may use that feedback without restriction or compensation to you, and without any obligation of confidentiality, to the extent permitted by law.

11. Suspension and termination

We may suspend or terminate your access to the service if we reasonably believe you have violated these Terms, created risk for the service or other users, failed to pay applicable fees, or where suspension or termination is necessary for legal, operational, or security reasons.

You may stop using the service at any time. Provisions that by their nature should survive termination will survive, including provisions relating to ownership, limitations of liability, indemnity, payment obligations, and dispute-related terms.

12. Disclaimers

To the maximum extent permitted by law, Leron is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. We disclaim implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will meet your requirements or that outputs will be accurate, complete, or fit for your intended use.

13. Limitation of liability

To the maximum extent permitted by law, Leron and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunities arising out of or related to your use of the service.

To the maximum extent permitted by law, the total liability of Leron for claims arising out of or relating to the service or these Terms will not exceed the greater of the amount you paid to Leron for the service in the twelve months before the event giving rise to the claim, or one hundred pounds sterling.

14. Indemnity

You agree to indemnify and hold harmless Leron and its affiliates, officers, employees, contractors, and licensors from and against claims, liabilities, damages, losses, and expenses arising out of or related to your content, your misuse of the service, your violation of these Terms, or your violation of applicable law or third-party rights.

15. Governing law

These Terms are governed by the laws of England and Wales, excluding conflict of laws principles. Subject to any mandatory consumer protections that may apply, the courts of England and Wales will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the service.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we may revise the “Last updated” date and take additional steps where appropriate.

17. Contact

For questions about these Terms, please contact Leron through the support or contact details published on the Leron website.